Refund Policy

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Refund Policy

Effective Date:April 1st 2025

At Can Caddie™, we are committed to providing outstanding service. Please review our refund policy below:

  •   Monthly Plans:

Payments for monthly service plans are non-refundable once the billing period has started.

  •   Annual Plans:

Annual plan payments are eligible for a pro-rated refund if cancellation is requested at least 30 days prior to the next renewal date. No refunds will be issued for cancellations made mid-year after services have been rendered.

  •   HOA Community Plans:

HOA-sponsored plans are governed by the agreement terms and are not eligible for individual refunds. Please contact your HOA for questions regarding group contracts.

  •   Service Issues:

If you experience a service disruption or problem, please contact Can Caddie™ directly. We will work to resolve the issue promptly. Refunds for service errors are considered on a case-by-case basis at the sole discretion of Can Caddie™.

  •   Contact for Refund Requests:

To request a refund, please contact Can Caddie™ at 725-88-VEGAS or through our website.